Privacy Policy

In this policy we explain how and why we collect your personal information, how we use it, and what controls you have over our use of it. Spice Coconut is committed to complying with Australian privacy legislation and to protecting and safeguarding your privacy when you deal with us.

Some information provided to us by clients, customers, contractors and other third parties might be considered private or personal. Under the Privacy Act 1988, personal information is information or an opinion about an individual whose identity can reasonably by ascertained from that information or opinion. Without these details we would not be able to carry on our business and provide our services to you. We will only collect such personal information if it is necessary for one of our functions or activities.

The kinds of personal information Spice Coconut collects includes:

  • names;
  • mobile number and email address ;
  • financial information. (online orders)

In particular, personal information is collected from people in the following situations by Spice Coconut :

if you contact Spice Coconut, we may keep a record of that correspondence; when you apply for and/or establish and/or access an account or order products; when you conduct certain types of transactions such as cheque purchases or refunds; when you submit your e-mail address to our website mailing list; 

when you place an order on our website to purchase goods or services we may require you to provide us with contact information including your name, address, mobile number or email address and financial information (such as credit card details).

Financial information that is collected via the web site is used by us to bill you for products and services. Any financial information that is collected is for the purpose of transaction approval and funds transfer. The financial information we collect from you is held on secure servers in controlled facilities. We will take reasonable steps to ensure that you are made aware of who we are, the fact that you are able to gain access to the information held about you, the purpose of the collection, the type(s) of organisations to which we usually disclose the information collected about you, any laws requiring the collection of the information and the main consequences for you if all or part of the information is not collected